Privacy Policy

Last updated: May 7, 2026

Who We Are

The Speech Path SLP, PLLC ("The Speech Path," "we," "our") is a pediatric speech-language pathology practice based in Williamsville, New York. This privacy policy explains how we collect, use, and protect your personal information when you visit our website at thespeechpathbuffalo.com or interact with our online services.

Information We Collect

When you use our website, we may collect the following types of information:

• Contact information you provide through our inquiry form: your name, your child's first name and age, email address, phone number, primary concerns, and how you heard about us
• Email address you provide when downloading a parent guide or subscribing to our newsletter
• Website usage data collected through analytics tools, such as pages visited, time spent on pages, device type, and general geographic location

We do not collect protected health information (PHI) through this website. Clinical records are maintained exclusively in our HIPAA-compliant electronic medical records system, which is completely separate from our website and marketing systems.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiry about speech therapy services for your child
• Deliver parent guides and educational resources you have requested
• Send occasional speech tips and practice updates if you have subscribed
• Understand how visitors use our website so we can improve it

We will never sell, rent, or share your personal information with third parties for their marketing purposes.

How Your Data Is Stored

Information submitted through our website forms is processed and stored through GoHighLevel (GHL), our customer relationship management and marketing platform. GHL acts as a data processor on our behalf. Your contact information in GHL is used only for communication purposes related to our practice and the resources you have requested.

GHL does not store any clinical or health information. There is a strict separation between our marketing systems (website, email, CRM) and our clinical records system.

Cookies and Analytics

Our website may use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic through Google Analytics
• Improve website performance and user experience

You can control cookie settings through your browser preferences. Disabling cookies will not affect your ability to view our website content.

Data Retention

We retain your contact information for as long as it is needed to fulfill the purpose for which it was collected, such as responding to an inquiry or delivering requested resources. If you would like your information removed from our systems, please contact us and we will process your request promptly.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information from our marketing systems
• Unsubscribe from email communications at any time using the link in any email

Children's Privacy

Our website is intended for parents, guardians, and caregivers of children. We do not knowingly collect personal information directly from children. The child's first name and age collected through our inquiry form are provided by the parent or guardian for the purpose of determining whether our services may be appropriate.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.